Ordering

All the information pertaining to ordering and sending payment is set out within this page.
Any underlining on this page, and the entire site, provides extra and / or useful information!

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To guarantee a low cost efficient service, please remember that the minimum order value** processed is £14, if paying for goods with a c.r.e.d.i.t or d.e.b.i.t card (see payments section further down this page), with payment to be made within 2 working days of conformation of availability. If this request cannot be complied within this period, then £20 is the minimum payment that is accepted.
** = plus the appropriate postage: rates are further down this page.

95% of this web site is up-to-date (files added/ deleted once to four times a week), but please do not send any monies until your requirements are confirmed as being available! There is a pro-forma Subject title set within the email box on all the stock listings pages. Please do not change this when emailing! If you have not received a reply within 2 working* days, please refer to the Help page. Also, if you want information on Copying / Pasting data from the site into an email box, click here.

To ensure a prompt and positive reply, please make sure that you have included the relevant questions within the initial email. Thank you!
* = not weekends or UK Bank Holidays

METHODS OF PAYMENT ACCEPTED

Free parking * No booking fee * No surcharges

1: Cheque drawn on a UK Bank or Building Society.
Due to uprising bank fee for this facility, minimum now accepted is £20 + post
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2: Cash in currencies: £ * Euro * USA $ * AU$ * JP¥
The correct exchange rate is settled.
To calculate total, it would be current rate + 12%

Cash to be sent Registered, unless it is a small amount. nb. strictly no coins.
Change can be returned in unused UK Postage Stamps, Euro cash, US$ cash, ¥en cash.
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3: International Money Order (IMO, Giro Bank Cheque, American Express Cheque.
..all these must be made out in £ Sterling, and be "negotiable within the UK"
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^{^{^{4 :}}} ^{C r e d i t C a r d}
^{^{^{^5:}}} ^{D
e b i t C a r d}

There are no surcharges or "add-on's" demanded for this method of payment !
..

C a r d payments are accepted by email, voice telephone, fax (please request the fax machine to be switched on). Information and instructions are given when the goods have been confirmed as available. All payments with a c a r d are conducted in £ Sterling.

Please note that to avoid charging excess to the client, the guarantee of goods to be delivered in a timely manner, and for everyone's protection, there is no facility here to accept monies through any third party payment services that are elsewhere on the Internet.

Re residents of FRANCE: this is the only mode of payment accepted, and within 2 days of conformation.
Résidants re de la FRANCE : c'est le seul mode du paiement admis, et dans les 2 jours de conformation.

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6: Direct Bank Transfer will be 'considered' on large amounts - details
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7: Part-exchange considered any offers of quality original vinyl or memorabilia
(UK or European origin) as way of payment. Pre 1974 items required - details
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Postal Orders are no longer accepted.
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You can reserve items priced @ £75 or more for an agreed period

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DISCOUNTS

If ordering a quantity of singles (i.e. 10+), a discount will be offered. However, this is not
applicable to rarer, highest priced items if including only 1 or 2 of these in the total number.

Annuals and magazines: as above.

Records and magazines can be combined for the applicable discount.

Trade / Gum Card discount rates are as offered on the appropriate pages.

Note that no discrimination is made whether paying by cheque, c a r d* , or other. Therefore,
if a discount has been calculated within the 'total to pay' email, please respect this offer.
*The exclusion would be on a high priced item paid for with a C. Card (-3% adjustment)

To save yourself unnecessary expenses, please order the items you want all at the same time.
You can save a few ££s on costs by doing this, particularly if you reside outside the EU !!

Trade discount on sizeable orders. Please forward details of your business and requirements.

If you require discount on the postage, please contact Royal Mail for their privilege rates!

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DISPATCH

On the receipt of payment for reserved goods, order is processed and is usually dispatched within 2 working days. However, unknown clients who are purchasing an expensive item by personal cheque will normally have to wait for bank clearance.

To keep the dispatch costs to a minimum, with no charge being requested for "handling", no-one is employed to waste time on the computer keeping track of outstanding orders. Therefore, if you do place an order, please pay promptly so that a proficient service can be executed. Thank you!

POSTAL CHARGES

Attention @ 12th April:
Royal Mail have changed their prices; plus and minus!
As soon as i can fathom their logic will change here accordingly!

As a general guide to what Royal Mail's rates are:

1 x 7" Single Record... 2 x 7" Single Records.. 3 x 7" Single Records.. 1 x LP Record.. 2 x LP Records.. 3 x LP Records.. 78 rpm Record **... 1 x Annual.... 2 x Annuals...	Inland £1.50 £1.50 £1.75 £2.75 £3.25 £4.50 £4.50 £3 £5	Europe £2 £2 £2.25 £5.50 £6.50 £7.50 £7 £5 £7	USA £ 3.50 £ 4 £ 4.50 £ 7.50 £ 9 £11 £11 £ 8 £11
Paper Goods: Sheet Music, Fliers ( normally same rate for "2 +) Posters	£2 . £2.50 +	£3 . £3.50 +	£ 5 . £7 +

The three destination rates cover a broad area, so as to give an idea as to costs worldwide.

The general guide costs quoted do not include any of the "signed for" services. Any orders that have a total value of £40 or more will have to be posted insured. This will be included in the calculated "Total to pay" email.

The above rates will include "Proof Of Posting" (automatically covers £30), and SECURE packaging. Note that "Jiffy bags", padded envelopes, or those flimsy card envelopes for LP's are not employed!

Double albums weigh as 2 LP's. LP's with gatefold sleeves + £1 to International orders.

Additionally, according to packaging (dimension and involvement) 50p to £1 will most probably be added to the total.

78 rpm records: a £1.50 material costs for the secure packaging will be added to the total.
Re non-UK Residents: 5 or more 78's will weigh over 2KG with the packaging, thus would
have tp posted via PARCEL FORCE. Their International rates are now expensive, so to justify costs, please either select 4 discs, or 7+

Unless it is requested otherwise, the International "Signed For" is not employed on low priced orders (£14 ~ £40), thus £3.80p to £5.50p is saved by the client on postage costs. A "proof of posting" will be obtained instead.

Unless ordering several heavy books...
ALL GOODS POSTED TO NON-UK RESIDENTS ARE SENT BY AIR MAIL

Orders are dispatched employing the following available services:

UK

'Proof of Posting' (£32)
'Recorded Delivery' (£32)
'Special Delivery' (£2,500)
'Parcel Compensation' (£500)
'Global Priority' (£2000)

Outside the UK

"International Signed For" to most countries, including
Canada and the USA (covers £34 only) for an extra £3.50
This is not usually necessary on nominal orders of £14 ~ £40.

Enhanced insurance is £5.50p. Value allowed depends on destination.
USA, Canada, Japan. (£500)

"International Registered" to Europe (£2,000)~ not available for USA or Canada
"Parcel Compensation" - International; incl. USA & Canada (£500)

Amount (£) stated in each case is maximum cover permitted by the Post Office.

GLOBAL PRIORITY with the P.O. can insure to Europe, USA, Canada,
and some other countries, and will insure to the value of £2,000.
But please note that a standard package will cost around £60.
..

Yes, the PARCEL FORCE INTERNATIONAL charges are now expensive. Therefore, if the order placed is for 2 or more items that have a total weight of over 2KG, where possible, the order will be split into 2 or more packages and sent via Royal Mail. The customer will be notified of this on the "Total to pay" email, including the calculations of both services, so that a comparison can be made.

Information on the delivery duration period for International orders here.

Postage Summary

There is no charge for 'handling'.
There is no intention to charge excess.
Goods packaged in a manner that is considered sturdy and secure.
A nominal charge may be included in the total to cover packaging costs.
The 'Total to pay' email notification is the final figure, with no add-on's for additional poastage.

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It is hoped that all information is clearly laid out and understood?
If it is as "clear as mud" to you, please email, stating your location (country).

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CONTACT INFORMATION

If your email service is not functioning, or you are using a library or an Internet cafe pc and
do not have your own email address, please write (or phone) in the first instance to:

'By Post'

Peter Rice * PO Box 218 * Exeter * Devon * EX1 2YH * England.
This Is also the postal address set out for the business, for all correspondence, payments, etc.
No s.a.e. or reply coupon is required

Important: please set out your letter / order / wants on one side of one piece of paper only, with your
name and address at the top. Do not send any payment until 'Total To Pay' has been confirmed!
Please use separated CAPITOL letters if handwriting your address!

'Email'

As from 6th Feb 2008, ntlworld.com will no longer be valid.
The presets within this site will change to the website's internal address.
If automatic contact does not function on your pc, then type

'Telephone'

Within the UK: 01392 811899
From Europe 00 44 1392811899
From USA + Canada 00 1144 1392811899
From JAPAN: 001 44 1392811899

Actual time difference (for many countries) as you read this is available here.

Due to reduction in International dial-up charges, return calls now made to a land line in any Country !

The 'pick-up' to answer policy is maximum of 4 rings!
If calling after 7.30pm (UK time), or at weekends and Bank Holiday durations,
please do expect the answerphone to be in operation.
(the Fax mode is only functional on request)

When telephoning, please:
(1) leave a land number (2) state nature of call
(3) ensure your order / enquiry is the minimum £ as requested (as top of this page).
Thank you.

If telephoning to place a firm order, please have your own c a r d details to hand.
Caller must be using a non-withheld number from a land line. Established clients the exception.

The office is always closed Saturday and Sunday, and on all UK Bank Holidays, so
replies to enquires (email & telephone) will be outside of these periods. Therefore..
...there is no phone pick-up during these times ~ expect an answerphone !
Any orders received will be honoured in order of email date.
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ps. Due to stipulation of terms within the business insurance policy,
there are no facilities available for personal collection of goods.

Sorry for any disappointment !
However.. Meet the proprietor

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Ordering	Payments	Discounts
Dispatch	Postal Charges	Contact Information